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Phil Spencer: Secret Agent

In Waterlooville, near Portsmouth, purple-loving Pauline Ridley has been struggling to sell her three-bed terrace for six months. This failure to launch isn't just about Pauline's penchant for deep purples and pinks however.

Martin and Yvonne Davies' big family home in the parish of Winnersh hasn't found a buyer in 18 months! They're desperate to downsize, so Phil Spencer steps in and promises that with a week's hard graft he can shift their pad.

It's not often you find a house with carp in the garden and carpet on the walls - but this is exactly what Phil discovers in York. Steve and Jacqui Shipley's bungalow has been on the market for almost a year.

Scotland's not so bonny today as Phil Spencer undertakes on a very challenging mission in Mid-Calder. Donald Ferguson is selling up so he and girlfriend Marie can move into a place they both own, but his semi hasn't shifted in two long years.

In Gravesend, Kent, Karen Spellar has been struggling to find a buyer for her three-bed for almost a year. Phil must deal with some problematic pets, a gothic colour scheme and a kitchen that isn't tickling anyone pink.

It seems nobody wants to buy Ken and Tricia Bolton's house in St Leonards on Sea, despite its incredible views of the Channel. Phil Spencer investigates what's been stopping this house from selling for a whopping 18 months.

Phil tries to sell a house for a family of horse-fans in Newcastle. Graham and Jane Hughes' five-bed is situated in swanky Gosforth, home to four of the most expensive streets in the North East.

The picturesque market town of Thame in Oxfordshire is a wonderful place to live - but not if your entire family has to commute to Surrey every day! Teachers Caroline and Paul Tweddle are trying to sell up.

Phil travels to the Leicestershire village of Barrow-upon-Soar where John Lord is trying to find a buyer for his home of 38 years. It's been on the market six long months, so Phil steps in to help him secure a sale.

Phil's in Alexandria in Scotland, not far from the Bonny Banks of Loch Lomond. Liz and Steve Mitchell's four bed has been on the market for a whopping three years.

Laura Staines and partner Gavin want to sell their Whitley Bay three-bedder and buy a bigger house for their growing brood.

In Tilehurst, Reading, Phil meets Dan and Chester. In their very blokey three-bed, there's a gym in what should be the walk-in wardrobe, a desk where there should be a dining space and the lounge is dominated by what looks like a dance-floor.